Cloud 9 Naturally

Mercy Lotion - All-Natural Pain Relief

Name: Mercy Lotion - All-Natural Pain Relief
Rating: 4.91 (234 reviews)

$38.25 CAD

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Want to try before you buy? Call Rena at 403-318-4745 or email store@cloud9naturally.com to ask about a sample.

Size 110mL Bottle 2 pack: 110ml bottles Save $3.50 220mL Bottle 2 pack: 220ml bottles Save $4.00 1L Bottle Pump lid for 1 litre bottles 4L Jug Mercy Boxed Set: 110ml Lotion & 225ml Bath Soak Mercy Lotion 110ml + Mercy Spray 110ml (Limited time only)

Prefer to order by phone? Don't like PayPal?

You can call and speak with Rena at 403-318-4745.

Mon-Fri 10-4
She's easy to talk to, takes her time, and understands what you're dealing with.

Many of our customers prefer to order this way.

If you'd like to try before you buy, just send your name and address to:
store@cloud9naturally.com

We'll send a sample. No follow-ups, no pressure.

For over 25 years, people have been using Mercy as something they keep close and rely on.

⭐⭐⭐⭐⭐ Motorcycles

"My husband and I are members of the Red Knights MC, we ride all over the country to Rallies every year! I do not go anywhere without my Mercy Lotion and Spray! Long days on the bikes makes hands and legs sore and tight. Always have relief with us! Love this product!!!" -D.M.M.

⭐⭐⭐⭐⭐ Living with Osteoarthritis pain

I have been relying on Mercy lotion most days for the past 8 years to help me manage life with osteoarthritis pain in my neck, hands and feet. I massage a small amount in before bed and during the day if necessary. Many of my friends have begun using this product after seeing how well it worked for me. -Debbi R

People have used Mercy for things like:

(Clicking on underlined words will give you more info)

Arthritic Pain
Sports Injuries, Overworked Muscles
Restless Leg Syndrome for a better night's sleep
Knee Pain
Muscle Spasms, cramped muscles
Swelling, Sprains, and Strains
Headaches, Neck pain
Labour Pain and False Labour
Growing pains

Why people keep coming back to Mercy

Over the years, I've noticed something.

People don't just try Mercy once.

They keep a bottle close… and then they come back for more.

And quite often, they end up telling their friends, their family… sometimes even complete strangers.

Not because it's complicated.
But because it's simple to use and fits into their day.

No routines to remember.
No strong smell.
No mess.

Just something they can reach for when they need it.

Highly recommend

"I have previously given a 5 star review on Mercy MSM cream but just want to add that several friends I have recommended it to have also said it is a 5 star product." -J.L.

GAME CHANGER!!!

"I surprised everyone with a 28 day trip for March in 2024. A couple of months later I started to have terrible arthritis pain with my knees. I could barely walk around my kitchen let alone for a short walk around the neighborhood. I was beside myself trying to figure out how I was going to keep up with the rest of my family. A massage therapist I was seeing had mentioned Mercy MSM. I started to use it before the trip and noticed a difference and while on the trip I was using it faithfully. A total game changer I have to say. We were walking up to 5 hours a day through Rome and I was able to keep up with my family no problem. For me it has been an absolute miracle worker! I have so many wonderful memories with my family that I can now cherish because this product made such a difference. I'm so thrilled with this Mercy MSM that while in line at Costco I seen another customer struggling with their knees and had to share my story and how to get this product. Thank you Cloud 9! Because of you I'm able to enjoy life again and hopefully prevent knee replacement surgery." -Cheryl T.

Now available in Extra Strength Mercy

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Ingredients (in English)

Water, Glycerin, Olive Oil: Hydrating base for smooth application.

MSM: Supplies sulfur needed for pain relief, inflammation reduction, and muscle recovery. (Note: Due to Health Canada regulations, MSM is listed as a standard ingredient.)

Menthol: Provides a cooling or warming effect, relieves muscle pain, congestion, and headaches.

Proprietary Essential Oil Blend: Formulated for anti-inflammatory, anti-bacterial, and anti-fungal benefits.

Natural thickeners and emulsifiers

How to Use

For restless legs: Apply (before bed) to soles of feet and a small amount on your calf. If you forgot to apply before bed and wake up with RLS, immediately apply to sole of foot and calf. Symptoms should disappear within minutes. If not, reapply. Some nights may take a second application for complete relief.

For general aches and pains: apply a small amount where you need relief. Simply apply until it disappears into your skin. No need to massage. If full relief is not achieved within 5 minutes, reapply.

For arthritis: apply where needed as often as needed. Sometimes a second application may be necessary for complete relief. You cannot overdose on Mercy.

For bad knees: apply before getting out of bed and before getting into bed at night. Apply as needed during the day. Sometimes a second application within 5 minutes can help stubborn pain.

Headache: Apply on temple, down jaw line and back of neck. Do NOT get to close to eyes!

Growing Pains: Apply when needed and where needed. There is no danger of overdose or side effects. Apply before bed if child frequently experiences pain during the night.

Cold and Flu: Apply on chest and neck before bed, first thing in the morning and as often as needed. Mercy works well to calm coughing and helps open up breathing passages. TIP: For coughing fits, spray our magnesium spray on chest and then apply Mercy. Magnesium helps relax the muscles during a coughing fit and the Mercy helps congestion.

For Bad Backs: Rena, our staff member suffers from severe back pain. Her recommendation is to apply Mercy lotion followed by Mercy spray for the best results. This was recommended to her from a long time customer who had been doing this method for years with great results.

Safety and Warnings

Always patch test a new product on a small place on forearm before using fully.

Questions and Answers

Q: Is Mercy safe to use on children?
Yes, Regular strength Mercy is safe for children 4 and older. We have used Mercy on younger children but recommend checking with your doctor first. We do not recommend using Extra strength on children under 12 years.

Q: How long can you use Mercy?
We have people who have used Mercy 2-3 x day for years with no side effects.

Q: Can pregnant women use Mercy and Mercy soak?

Yes, pregnant women have been using Mercy for back ache, Braxton Hicks and labour effectively without side effects for over 25 years. It is highly recommended by a number of Midwives and Doulas. We do NOT recommend using the Mercy extra strength as there has not been enough studies for it's safety and effectiveness during pregnancy.

Q: Is Mercy/MSM a good option for post workout inflammation and pain?
Yes, studies show that MSM can reduce inflammatory cytokines on muscles after strenuous exercise.

5 stars: 221 (94%)
4 stars: 10 (4%)
3 stars: 1 (0%)
2 stars: 0 (0%)
1 star: 2 (1%)

Some of the reviews shown are from related products the merchant grouped with this one.

Thankful for Mercy Lotion

I discovered this product 10 years ago and continue to use it daily to relieve joint pain and stiffness caused by osteoarthritis in my hands, neck, knees and feet. It makes the world of difference to my ability to remain active and truly restful sleep.

Hi Debbi, We are thrilled to have found you and have you as our customer for all these years! So glad that after this long it is still making a difference in your life. Joann

Mercy me has helped my arthritic knees

Mercy me has helped my arthritic knees. I rub it on as needed and at night when knees are in pain. Takes the pain away and helps me sleep.

Thank you! We love see reviews backing up our claims that Mercy helps bad knees! Joann

I have discovered this cloud 9 naturally Mercy lotion the best product so far

I have discovered this cloud 9 naturally Mercy lotion the best product so far , it's been a super plus for post surgery anti swelling !!

Thank you! I keep forgetting to mention that on the Mercy page. I will make sure I add your info! Hmmm wondering if it would be worthwhile adding it under the symptoms navigation page under 'post surgury' Joann PS hope you used the Natures Touch for the scar.

I have been using this for years

I have been using this for years. Works well.

Thank you Jill for being a long time user of Mercy. So much healthier than using pills every day. Joann

Omg!

Tonight, just now I had both my legs cramp up from the groin to my knee. At first I thought, no big deal. But it was a big deal, really big. The pain, I thought for sure a wolf was eating me alive starting with my legs. I thought I was going to die, then it got worse and I was afraid I wasn’t gonna die. I thought I’ll get the muscle cream, you know the one but instead I grabbed my Mercy spray. Guys and gals too, this saved my life, brought me back from the dead, I had to say goodbye to Jesus and come to my senses. It worked, beyond belief, it worked. OK, let’s get down to brass tacks here now that I have use of my lower body again, if I could give this 7 stars I would but it only let me click on 5. This is a solid 12 out of 10 100% would recommend for anything. Nice work crew, if we ever meet, supper’s on me!!

Hi Wade
BEST review EVER! My sincere apologies for laughing at your pain. Your review not only made my week but also gave me my laugh for the day. So glad to hear that it was not 'your time to go'. Jesus must have decided that your humour was needed here on earth right now.
On a serious note, you may be low on magnesium. Unfortunately, a lot of people like to munch on high salt foods before bed. (Not that I am pointing any fingers) Salt before bed can severly deplete magnesium which can then lead to muscle cramping during the night. The other culprit is stress and over excersizing.
To mitigate muscle cramping, get some spray Magnesium and spray the bottom of your feet before bed. We make it and so do a few other companies. You should have no problems finding a brand in stores across Canada. I love that you are using our Mercy spray but I would rather have you fix the problem before it happens again rather than fixing it while your legs are cramping and heading to visit Jesus again.
Thanks again for the amazing review and the laugh.
Joann

Mercy or MercyMSM

Can you tell me please what difference between your product "Mercy "and the one I see here "Mercy MSM " ?

Hi Mila
Good question! In June of last year, Health Canada who regulate Natural products, informed us that we can no longer use the word MSM in our name. We are allowed to have MSM in our product but not in the name. ARGHHHHH. We are now in the very lengthy and expensive process of changing all of our labeling to say Mercy instead of Mercy MSM (which we have called it for 21 years). Health Canada does not recognise MSM as being of any use in a product despite millions of people who have had amazing results.
Joann
Joann

Cloud 9 Naturally have been excellent to deal with.

I know if I didn’t have MSM on hand, I would be in a lot more pain! I have ordered the large 4 litre jug and refill my 1 litre and 250 ml bottles which is more economical.

Hi Mardelle
Thank you for the amazing review and thank you for the picture! I love to put a face to my customers names. It makes them feel more like friends. Yes, if you love our Mercy, then 1 litre and 1 gallon is definitely much cheaper. I have some families that buy it like that too. They share the cost and refill their bottles making it very affordable. It also qualifies for free shipping!
Joann

Mercy MSM - Fabulous

Mercy MSM is the best product we’ve ever had. It has helped us many times. I will never be without our bottle of Mercy MSM in our home. I have shared it with others, including my staff at work. Thank-you

Thank you so much for the 5 star review. It means the world to us. Thank you for spreading the word. We live on our word of mouth sharing!
Joann

Mercy Lotion

I love, love this product as it helps with leg cramps or just soreness.

Mercy lotion

I use this lotion for arthritic knees. It helps relieve the pain in moments. I use before bed, in the morning before my walk and during the day when I need relief. I found this product a couple years ago and appreciate that it’s natural and not greasy or oily. Most important it relieves my pain.
Diane L.
.

Everyone Loves It!

I’ve been using Mercy MSM cream on myself and my clients for 6 years and plan to use it for the rest of my career as a massage therapist. Many of my clients now purchase their own as they have seen the results! I highly recommend this product!

We love to hear that a massage therapist trusts our Mercy enough to use on their clients. Thank you for your faith in us! Joann

Mercy MSM

I have been using this product for a very long time and wouldn't go anywhere without it. It has helped all my aches and pains

Thank you Paulette! You are a blessing to our company. We are pleased that after all this time, Mercy continues to help. Joann

Mercy Lotion

Great product for pain relief.

Thanks Doris! And thank you for being a long time loyal customer!
Sorry for the late response. We are busy trying to finalize our winter/Christmas products. We will be making our BFCM sale offer much easier to use this year with lots of give- aways. Watch for the announcement! Joann

True body gift

I've had a few severe back injuries in my life and have suffered from chronic pain for over 20 years. I discovered MSM Mercy Lotion by accident. I was in our local small town Jewelry and Gift shop and there was a display of Mercy Lotion near the checkout. I asked the owner about it and she told me that she used it to manage her arthritis and it worked amazingly so I thought I would try it. This would have been about 2010. I began using it and it was amazing. It obviously reduced the inflammation because the pain went away. I have used it consistently since then. I had another back injury in 2018 which damaged my tailbone and lower vertebrae. I didn't realize then that this damage had occurred, I simply continued using Mercy Lotion and it made the pain manageable. In 2025, I had back surgery to stabilize my lower spine and remove Perineural Fibrosis/scar tissue. I continued to use Mercy Lotion after the surgical incision healed and to this day, it's made my life livable and beyond. I use it in the morning and evening and it's hard to explain how well it works. I'm 74 years old and I played my first game of golf since my surgery and I'm relatively pain free with the help of Mercy Lotion. I also re-shingled my garage, cut and put up soffitting, fascia and gutters which required many trips up and down my ladder and moving my ladder. And every night Mercy Lotion got me through. It's helped me to never give up.
Lynne Nixon

Hi Lynne. We love to hear stories of how Mercy has helped make everyday life easier. Thank you so much for sharing. I hope you will allow me to use your story in my next newsletter (without your name of course) Thank you for being a long time customer. When I see an order come up from you, I am always thrilled to see that you are still getting relief after all these years. Thank you! Joann

Great product!

My husband and I both use this lotion for restless leg syndrome. It helps quiet the nerves in my lower legs and helps me get to sleep. My husband also uses it when he has a stiff neck from sleeping incorrectly some nights. Highly recommend this product.

Hi Diane, Thank you so much for the great review. I love hearing that you AND your husband use it for aches and pains and restless leg. I suffer from that myself so understand why you find Mercy helpful. Thanks again! Joann

I have bad arthritis in my feet and ankles

I have bad arthritis in my feet and ankles. If not for this lotion I would not rest at night because of the throbbing pain. As soon as I apply Mercy I find it gives me a great relief and enable me to get some sleep. Would not be without it. I use the one litre bottle. It's a God's sent for me

Thank you much for telling us what you find Mercy useful for. it is so helpful for potential customers who may have the same problem and are wondering if Mercy will work for their pain. We are thrilled with your 5 star rating! Joann

Great product great service.

Great product. Only product that provides relieve from fibromyalgia!

Thank you Barry! I have a couple friends with that condition and know how much they suffer so am thrilled to hear that it helps your fibromyalgia. On bad days, try a second application about 5 minutes after the first. My friends swear it makes a huge difference. Joann

Love how it smells and it works wonders for headaches and body aches sore muscles

Love how it smells and it works wonders for headaches and body aches sore muscles..Helped with leg cramps and restless legs ..It’s worth every penny..

Thank you Marcy! We know that at first glance, Mercy looks expensive. We work hard to make sure that it is worth every penny by using the highest quality ingredients we can find. We believe this is why it works so well on so many pain problems. So glad you are getting great results! Joann

I have been using this product for at least 10 years

I have been using this product for at least 10 years, i love the smell but it also helps with my restless leg at night a quarter size (so it goes a long way) and it is gone

Thank you so much for the 5 stars. We appreciate every one and promise we will continue to use the highest quality ingredients to ensure that you continue to get great results 10 years from now. Joann

Favourite cream!

My cousin recommended trying this cream after years of chronic back pain and dealing with various injuries. I have tried almost every over the counter cream with little to no relief until I tried the mercy cream. It is my absolute favourite product and I find it personally works great for me. It is now the only cream I use for my issues. Highly recommend this product. Also smells amazing.

We are thrilled to hear that it is working so well for you. Chronic back pain is hard to treat so for anyone wanting to try it for theirs, please ask us for a free sample first. Try it before you buy it! Our goal has always been to offer a product that is safe and effective for as many people as possible and is an alternative to drugs. It doesn't always work for back pain so we are absolutely thrilled that it works for you!

Life saver for restless leg syndrome

I have severe restless leg syndrome. I keep Mercy lotion beside my bed, and when the RLS acts up (which it always does at night), Mercy applied to the soles of my feet is the only thing that calms it and lets me go back to sleep. I won't travel anywhere without it. If you have RLS, you have to try this!

Hi J. Originally, we developed Mercy for arthritis and bad knees. 5 years in, our customers started telling us that they were using it for restless legs and having amazing results. years later, I developed RLS and am so thankful for Mercy especially on airplanes! Thank you for letting others know that it helps you with RLS! Joann

This is my absolute go-to for pain and aches

This is my absolute go-to for pain and aches. I have promoted this product and given samples for years to friends. A little squeeze here and a little squeeze there! Love it

If I remember correctly, you discovered us at a Calgary market and then at the Canmore Folk Festival many years ago. So blessed to have such a loyal, long time customer. Thank you. Next time you place an order, ask for some free samples to give to friends. We rely a lot on word of mouth as advertising is prohibitive. We are so thankful for all of our customers that recommend us! Joann

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Mercy Lotion - All-Natural Pain Relief