I carry this in my purse and use it throughout the day to relieve neck and shoulder pain. This is n amazing product that I can’t be without.
Hi Elizabeth
Thank you for the 5 stars! It is appreciated.
Next time you place an order, ask us for an empty 30ml spray bottle. It will be free and will fit your purse better than the 110ml spray bottle. Simply fill it up from your 110mL bottle and throw it in your purse. Refill when needed.
Joann
Hi Woodrow
I was so sorry to hear that you were the victim of postal theft. It must have been disturbing to discover an envelope that had been cut open and the product missing. Jesse has sent out a new order as soon as you called him and this time, we sent it in a box to deter theft. Unfortunately it has to cross the boarder into the States so it might take a few extra days to reach you.
I know it sounds stupid but we always ask a blessing on stolen parcels in the hope that however stole finds it helpful.
I hope you get your parcel soon.
Joann
I have used your soak and find it quite amazing... can it be used on a dog that suffers from arthritis?
Hi Brad
Thank you for the 5 star review! We appreciate it.
Yes, both the soak and the Mercy lotion or Mercy spray can be safely used on arthritic dogs. In fact it is so popular for pet use that we are coming out with a line of products for pets as so many of our customers have been using our products on their pets for over 20 years.
Joann
I first received the lotion after a serious accident. I had years of recovery ahead of me, daily pain and Physio twice a week. This lotions helped me with the pain and I have used it for 5 years now. I love it and have recommended it to numerous people who to this day continue to praise the effects of this lotion.
Hi Elizabeth
Thank you so much for the 5 stars and your recommendations. It is your support that helps keep us in business. Every customer recommendation is precious to us.
Make sure that you are registered in our loyalty program so you can be rewarded for recommending us. It is one of the few ways we have of thanking our loyal customers.
You can also put a note on your order asking for some free samples to give out instead of using your own bottle to let people try it.
Thanks again for spreading the word!
Joann
Hello
I was telling my sister about the Mercy cream that I have been using for many years, when I Googled it for her is when I found out that you had a website and many other products.
Your Mercy cream REALLY is incredible, I truly use it daily on my knee, back, shoulders and neck for pain relief. Most importantly for me is I have a severe scent sensitivity and I am so grateful and thankful that I don't react with the Mercy cream nor have I with the sample of Natures Touch that I ordered.
I ordered 2 travel sizes and sent 1 to a friend who is suffering from knee pain for weeks, after 3 applications the pain had decreased significantly, her text messsage was WOW! Where did you find this?
Thank you so much for developing this ❤️
Sincerely,
Donna
Hi Donna
First, thank you for the 5 stars!
Second, it always makes our day when not one but two people are helped by our products.
Make sure you register in the loyalty program so that you and your friend can get a discount and earn points.
If you drop us a note in your order, we will include free samples of products you haven't tried yet.
Thanks again!
Joann
This set is my favourite! The Amazing Grace Introductory Set contains products that work very well together as the foundation of my daily skin care routine. Each have their own lovely benefits and are a pleasure to use. They feel and smell wonderful and are hydrating for my skin. Ordering them as a set is so convenient, and l appreciate the bonus cosmetic bag. I highly recommend these products!
Hi Toni
Thank you so much for the review and for sticking with us in our move to Salmon Arm.
We appreciate it! I ran out of Amazing Grace 3 weeks ago and my face is feeling it. I need to get back to the shop to get some more very soon. Winter is not the time to be without it! LOL
Joann
I really love this product, and everything I have ordered from you. I like to get every last drop and the small glass bottle is difficult to completely empty...not sure what can be done. But...that's my only complaint. Love how quickly orders arrive and that I am supporting local.
Hi Linda
Thank you for your review! We appreciate it very much.
Thank you for giving me the opportunity to explain our packaging woes.
Since Covid, packaging has become more and more difficult for small independent companies. We order something and sometimes the straws fit perfectly and the next time we order, they are either out of stock and I have to find new packaging, new labels and new pictures or the straw (dip stick) has been cut to the wrong size. I have searched for a source of a roll of the dip stick so I can cut the size I need but have so far not been able to find it. I fear that until Covid is completely over, we will continue to have problems.
Thanks again,
Joann
My husband and I both have been using Mercy and find it is the most effective cream we have used. It helps with sore backs, arthritic wrist and sore hip muscles. So glad we found it.
Hi Heather
Thank you for your very kind review. Every review is treasured by our company!
We love hearing that our Mercy is making a difference.
Thank you for supporting our small business.
Joann
I’m really loving this under eye perfecting gel, I’ve been using it in the morning and at night. In the morning, it is super refreshing with a nice cool, slick, feel to it and lovely smell. I find it helps my under eye puffiness and wrinkles as well. I’ll be using this for a long time to come and a little goes a long way!
Hi Bonnie
Thank you so much for taking the time to review our products. It makes a difference to us!
I constantly forget to use it and I originally designed it for my own eyes. LOL I am glad you are using it and it is working.
Joann
I wanted to try this soap out and it wasn’t a disappointment. This was the first soap that I washed with that the water was beading off. I was very happy with this.
Hi Mona
Thank you for the lovely review!
We love trying new ingredients in our soaps. The results are always a surprise. We are glad this one is a keeper.
Joann
I just recently started using this I have to say it’s a great cream for my extremely dry skin. Would recommend this to anyone.
Hi Mona
So glad you gave Nature's Touch a try!
It is my go to especially in the winter. I love it for scaly, itchy legs and my dry hands from to much washing. My grand kids hands are raw from antiseptic cleaners in the schools etc. The Nature's Touch is the only thing that works.
Joann
I have extremely sensitive skin so was very happy that Cloud 9 was nourishing without causing any problems for me.
Hi Shirley
So happy to hear that you are able to use the Nature's Touch without any problems. Thank you for the 5 stars! We appreciate them.
Joann
I enjoy using this face oil, have reordered many times and gifted it to others. It is a staple in my skin care and a pleasure to use. It is great value, with a nourishing ingredient list and easy-to-use dropper - each drop goes a long way. I use the oil alone or under Amazing Grace face cream when I need extra moisturizing. It absorbs quickly and does not leave my skin feeling greasy, only soft and hydrated. I love the soft scent of the essential oils, and appreciate knowing the qualities of every ingredient that is absorbing into my skin. Highly recommend!
Thank you Toni!
Great idea to use it under the Amazing Grace face cream especially for days when it is at -20 or below!
Joann
So far I'm absolutely loving the way the product makes my skin feel! My mom has been using it on her knee replacement surgical site and found overnight relief. We've only been using it for a few weeks but I'm pretty sure I'll replace it when it's gone! I'll keep you updated on the results and submit some photos.
Hi Dianne
So happy to hear that you love the Nature's Touch. Before and after picts would be so helpful to others in the same situation as your mom. People would be able to see what kind of results they can expect. Thank you SO MUCH!
Joann
Have used it for more than 7 years, first time for arthritis in my wrist which Mercy rendered pain free in short order, recently for a strained ligament/muscle in my shoulder, and it keeps the pain at bay with one application, sometimes I use two applications when the pain is severe. Minimizes pain every time!
Hi David
Thank you for being a long time customer. We appreciate it!
It is very kind of you to let us know what you use it for and how you use it. It is extremely helpful for others.
Joann
Mercy MSM has been a life saver for me. I have had a number of injuries in my life that have affected my spine. Mercy MSM does not only give me relief but appears to help with healing and I do not have the levels of pain I used to have. In addition to that, I discovered totally unintentionally that it works on spider bites. I had a bit on my arm and it was irritated, painful and itchy. I tried anti-itch medications but nothing worked. One evening, a while after I had massaged Mercy MSM on my sore arm muscles, I noticed that the bite was not bothering. By the next morning, the swelling, irritation and itching was gone. Can’t prove it was the Mercy MSM but I have since used it on mosquito bites and wasp bites and have received relief.
Hi Lynne
What an awesome review. Two good results in one review! Thank you for letting people know what it worked on for you. It is truly helpful for others to know.
Joann
I have real issues with pain in my legs and feet, especially after a day at work on my feet. I soaked in the tub with the Mercy soak and had relief within minutes.
Hi Mary
Thank you so much for the soak review. I didn't realize that the soak was being lumped in with the Mercy reviews until a customer wondered why we had no soak reviews. You have been a blessing to us today! Your review will be helpful to other customers wondering if the soak is helpful.
Thanks!
Joann
This is a product I cannot be without. It helps me relieve the aches and pains weather it's from an injury or just getting older and associated things like arthritis. I love this product.
Hi Barbara
I love to hear that our products are helping! Thank you for the 5 stars. Your review will help others decide if they want to give Mercy a try.
Joann
I have been struggling with a non-healing TFCC tear in my left wrist for 2 yrs. Multiple cortisone injections have provided short-term pain relief, however, these injections are excruciatingly painful. With Mercy Extra Strength, one application provides about 2 days of pain relief in my wrist. I have been using this product 2- 3 times a week for 2 weeks now and am VERY happy with my reduction in pain. As a massage therapist, I was looking for a more natural product. I already use Mercy Lotion weekly in my practice and will be adding Mercy Extra Strength as an additional option when appropriate. Love that this product absorbs without leaving a greasy film.
Hi Amanda
Thank you so much for your review. It is extremely helpful to my customers and myself. As the extra strength is so new, we still don't know what it will help with and what it doesn't work on. This is great news to know it will work on TRCC tears.
Joann
Wonderful- my husband uses it daily for his arthritic hands and I use it whenever I have painful knees from exercising. Works every time!
Hi Susan
Thank you for letting us know what the Mercy works on for you. It is really helpful to potential new buyers of our Mercy.
Joann
I discovered this product a few years ago and have recommended it to many people. Effective for someone who suffers from sciatic pain and stress headaches. Not too strong yet very soothing.
Hi Debbie
Thank you for the info and the 5 stars! This will be helpful to others suffering with the same pain and wondering if our Mercy will help.
Joann
Mercy Soak is my go to product whenever I have aches & pains - sure to alleviate cold & flu symptoms as well as sore muscles. Family loves it!
Hi Marj
Thank you so much for the 5 stars. It means the world to us!
Joann
I first bought natures touch at the Butterdome show in Edmonton a few years back. I gave some to my daughter as a Christmas present and now she’s hooked. It’s super moisturizing!
Hi Vicky
Thank you for the 5 stars! We appreciate every star.
I am so glad you stuck with us even though we are no longer doing the Butterdome show.
Joann
We've been using Mercy Lotion for several years and during the recent sale decided to replenish our supply. Joann and the staff filled the order promptly and aside from Canada Post mistakenly shipping my order to Mississuaga, Ont rather than Regina, SK everything went as expected. As I ordered during the winter and the lotion travelled for several days I was concerned about it freezing enroute. I wrote to Joann who responded very quickly with assurance that their products were formulated to withstand freezing and that once it thawed a simple shake should return it to normal. The lotion arrived frozen and once it thawed it was shaken and, true to Joann's word, it is good as new.
My wife uses Mercy Lotion on an arthritic knee and finds it offers relief to the nagging pain.
I initially used Mercy Lotion for relief for arthritic my hips which ultimately had to be replaced.Now it is used for relief of my arthritic knees. It works for me and I hope the same will hold true for the next purchaser.
I appreciate both the product and the srong customer service.
Hi Brian
So glad you finally got your bottle! Thank you so much for your kind review. It is appreciated!
As always, I love hearing that our Mercy is making a difference in peoples lives.
Joann
My Aunt gave me a bottle of this to try on my hands. I suffer from frost bite nerve damage. I have swelling and constant pain in both hands. Mercy MSM has gotten rid of my pain and swelling! I tried several different medications from my doctor and nothing helped until I tried Mercy MSM! I have gotten several friends to order as well for a variety of issues and they all say it works!
Hi Sandra
Thank you for the 5 stars and for recommending our Mercy. We appreciate it very much! Thank you also for telling us what you use it for. I did not know it would work on nerve damage from frost bite. This will be very helpful for anyone suffering from the same problem.
Joann