Cloud 9 Naturally

Damage Control

Name: Damage Control
Rating: 4.85 (34 reviews)

$25.00 CAD

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Want to try before you buy? Call Rena at 403-318-4745 or email store@cloud9naturally.com to ask about a sample.

Size 30mL Tub Set of 2 (30ml tubs) SAVE $3.00 60mL Tub

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Call Rena at 403-318-4745 (Mon–Fri)

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Cracked, splitting skin from gardening, dry air, or spring cleaning?

Every season, I hear the same thing…

“My hands are so dry they're cracking.”
“My heels are splitting and won't heal.”

Between gardening and spring cleaning, or winter's dry air, your hands and feet take a beating.

And once that skin starts to crack…
it can be hard to get it to heal.

That's exactly why I created Damage Control.

This isn't a moisturizer.

It's a healing balm designed to:

Repair cracked, bleeding skin
Restore elasticity (shea and cocoa butter base)
Help prevent those painful splits from coming back

And the best part?
Most people notice a difference within hours.

⭐⭐⭐⭐⭐
Excellent for dry cracked heels
"I've been using Damage Control on my feet every night for years. Really helps in summer to keep dry, cracked heels smoothed out and nourished. Great product." Rhonda P.

Why customers love it:

✔ Helps heal cracks and splits quickly
✔ Restores soft, flexible skin
✔ Protects while your skin heals
✔ Non-stinging and gentle (safe for all ages)
✔ Only a small amount needed

No greasy mess.
No covering it up.
Just real healing.

Perfect For:

Mechanics
Gardeners
Nurses
Artists
People in Dry Climates

⭐⭐⭐⭐⭐
AWESOME PRODUCT
"I do stained glass as a hobby and my cuticles are so dry they just peel off in one piece. Damage Control has put an end to that and my hands look and feel so much better." Marjie K.

⭐⭐⭐⭐⭐
Damage control - it works
"The only thing that has helped my cracked heels and fingertips. I now use it preventatively too, a great overnight cuticle cream!" Monika E.

Not sure if it's right for you?

Reach out—I'm always happy to send a sample so you can try it for yourself. No pressure.

View full details

Ingredients (in English)

Unrefined Shea Butter: Restores elasticity and acts as an anti-inflammatory, ideal for cracked, bleeding skin.

Cocoa Butter: Provides deep moisturization and improves collagen retention for stronger, healthier skin.

Jojoba Oil: Mimics the skin’s natural sebum, enriched with Vitamin E for optimal healing.

Olive Oil and Apricot Kernel Oil: Packed with vitamins, nutrients, and antioxidants to support skin regeneration.

Essential Oil Blend: Our secret blend delivers cellular regeneration, antibacterial, anti-inflammatory, and anti-infectious properties for fast healing.

How to Use

Use a 1/4 of a peas size amount and rub into cracked cuticles and heels or affected area. Reapply twice a day until no longer needed.

Safety and Warnings

No warning that we know of.

Questions and Answers

Why do I only need 1/4 of a peas size? This is concentrated. Anything more than that is a waste and is going to leave your skin greasy (for a short time).

Can I use this on my lips? Yes, we have even heard stories from customers that use it at the first sign of a cold sore.

Can I use this instead of a moisturizer or lotion? No. This is not a moisturizer. This is a salve for attacking problem areas.

Fabulous!

I’ve been using Damage Control for many years now. I have come to rely on it for dry skin areas (works wonders on heels/feet/knees and cuticles in the winter or in the summer after gardening). Approx 6 months ago, I started getting some random, dry scaly spots and when they persisted, I started using the Damage Control a couple times a day and they are almost gone after a couple weeks. I also use a self-tanner and after using Damage Control on my dry areas, it goes on super smooth now with no dark spots! It also lasts forever as it doesn’t take much to do the trick!

Hi Bonnie! Thank you! Damage Control was one of the first products I ever made over 30 years ago. Didn't really know what I was doing back then as there wasn't much info about essential oils and butters. After all these years and being better educated, I would still not change a thing. Essential oils for healing, shea butter to improve elasticity and cocoa butter for moisturizing. So glad to hear that you get great results! Joann

Damage control

Damage control has helped with the eczema on my leg, faster healing.

I think you meant to say Organic Comfort as that is the picture you included. No worries! So glad to hear whichever product you used, it worked! Joann

Damage Control

I bought Damage Control for my severely cracked heels but I didn't find that it help the deep cracks. I do, however, use it for my hands and knees, when I'm gardening. I put it on before I go out and it really protects my skin from drying out. It stays on for a long time even if my hands are in water. I really like it.

Hi Anonymous
I am so sorry to hear that Damage control didn't help the deep cracks in your heels. I am happy that it is helping your hands and knees. I am also an avid gardener and Damage is an absolute necessity for my fingers. I start digging in the dirt in January as I start heirloom tomatoes seed in my office. Thanks for the review! Your honesty is very much appreciated! Joann

Damage Control

I find it’s a great product for my dry heels, especially in the winter.

Hi Al
Thank you so much for taking the time to leave a review. Reviews are what keep our business growing. We developed Damage Control over 30 years ago and we are so pleased that it continues to be a great product. We now use unrefined shea butter and believe this makes it even more effective.
Joann

Excellent for dry cracked heels

I’ve been using damage control on my feet every night for years. Really helps in summer to keep dry, cracked heels smoothed out and nourished. Great product.

Hi Rhonda
First, thanks for being a long time customer! We appreciate it. To be honest we have been humming and hawing over whether to continue to make Damage Control because so few people have discovered it. It was one of the first products I ever designed back 30 years ago. People who use it love it because it works. Thanks for helping get the word out about our Damage Control. Joann

5 stars: 30 (88%)
4 stars: 3 (9%)
3 stars: 1 (3%)
2 stars: 0 (0%)
1 star: 0 (0%)

Damage control

Damage control has helped with the eczema on my leg, faster healing.

I think you meant to say Organic Comfort as that is the picture you included. No worries! So glad to hear whichever product you used, it worked! Joann

Fabulous!

Damage Control

I find it’s a great product for my dry heels, especially in the winter.

Excellent for dry cracked heels

I’ve been using damage control on my feet every night for years. Really helps in summer to keep dry, cracked heels smoothed out and nourished. Great product.

Damage control - it works

The only thing that has helped my cracked heels and fingertips. I now use it preventative too, a great overnight cuticle cream!

Thanks Monica! The key is the high quality shea butter and essential oils.
It's great for chapped lips too!
Joann

Amazing

I only used a few times love the smell and wow it works right away.

Hi Julie
I can't thank you enough for taking the time to leave an honest opinion on the products you bought! If I got 5 stars on everything people would begin to suspect me of fraud! (in reference to your Under eye review). LOL

I am so pleased that the Damage Control worked so well for you. My customers can't believe how quickly it heals up cracks in skin. Please remember that a tiny amount is all you need. A jar should last about a year of continuous use.
Joann

This is a great product, healed a deep crack in my heel in about 4 days. Felt relief right away.

Hi Berniece
Thank you so much for including details. This is extremely helpful for potential customers and for us as well. Soon we will not be allowed to tell people what our products are useful for and we will be relying on our reviews from customers as the government cannot sensor review...yet.
I am so pleased that you got great results quickly!
Joann

I really love the product, however i was disappointed that during the 20% discount as i could have really used the discount, and was the original reason i purchased at that time or i would have waited til later after christmas bills were paid off, i ordered 2 of the msm creams and you get a better rate when purchasing more than one of that same item and i realize that doesnt include items on sale, but i did not consider this a sale item because it is available all the time. This is really my only issue and all in all i think the products are great. gail

Hi Gail
I am sorry you were disappointed in our SALE.

We were trying a new app called Bundler. It is a SALE app and automatically gives a sale price to people that buy more than 1 of a product. It does not give an additional discount if using a coupon. This is to protect the company from loosing money.

At Christmas, we gave our subscribers a 20% off coupon plus free shipping on orders over $125.00. If the app had allowed the 20% off plus the additional 15% off from the bundle, plus the free shipping, we would have been loosing money.

We are a small company. We have not been raising our prices to keep up with costs because we know that many of our customers are on fixed incomes and cannot afford to pay more for our products. (Many live on our Mercy. It makes a huge difference to their quality of life.) So we chose to make less profit so that our older clientele could still buy from us.

Last year, the cost of our ingredients went up by over 60%. We raised our prices by 6%. My staff and I have not had a raise in pay for 3 years. We are doing all we can to keep our prices affordable as the Canadian government slowly puts us out of business due to their new policies.
Joann

Through the summer my fever get very dry and my heels tend to crack, I need only a small amount of Damage Control to massage my feet and they are soft again. I love this stuff.

Hi Helen
Thank you for the five stars! Those 5 stars make a difference to our company and are very much appreciated.
I am happy to hear that the Damage Control is helping. Don't forget to use it in the winter too!
Joann

Impressive!

I think I bought damage control at a farmer’s market - I seem to buy of these dry skin products for my partner’s feet and none of it has ever worked very well. We had not tried it until several weeks ago when my heels were painful from standing all day. I was amazed at how quickly it relieved the pain and rough, calloused skin. I used it for 3 or 4 nights and it made a very noticeable difference. I plan to use it 2 or 3 times each week! Thanks for a great product!

Thank you Susan!
We formulated Damage Control to help speed healing and restore skin so that it quits cracking. The side effects from using it was pain relief from the cracks.
I am so happy to hear that it is working for you.
Remember a 1/4 of a pea size is all you need.
Joann

Really great on my thin skinned hands and arms where I have scratches from my garden.

Thank you for the 5 stars!
We appreciate that you took the time to send a review very much.
Joann

AWESOME PRODUCT

i do stained glass as a hobby and my cuticles are so dry they just peel off in one piece. Damage Control has put an end to that and my hands look and feel so much better.

Hi Marjie
I love your hobby! All those incredible colours to work with.
So glad our Damage Control has helped your hands.
Joann

Outstanding product!

Heals dry skin as advertised. Wouldn’t be without it. A really winner!

Thanks Greg!
We appreciate your review. We are happy to hear it is helping.
Joann

Well deserved 5 stars..!

Thanks for reaching out, Joann. Dealing with you and using your product is very pleasant and rewarding.
The only glitch was having to deal through Paypal at checkout. I don’t usually deal with them although I do have an old account. It took several tries to check out and the next morning my bank suspended my card due to fraudulent activity. I plan to not use them next time I order. I believe that I could just call in and use my credit card more safely. Again, it’s a pleasure dealing with you and have a good day Joanne.
regards,
Phil Arpin, RMT
Arpin Therapeutics, Edmonton

Hi Phillippe
Thank you for bringing this up!
Paypal is unfortunately one of our few options. Because we make pain relief, we are considered a high risk company. We must use an outside payment portal in order for people to pay us. Paypal was the easiest to get set up. We tried another one but it was difficult and was going to take up to 6 weeks to get set up.
As an alternative to paypal, customers can phone in orders. I am always happy to talk with my customers Monday- Fridays 9-5. People can also abandon their carts and let me know by email. I then pick it up and hand invoice them.
Again, thank you for bringing up this subject. It is helpful to let others know.
Joann

Pain gone after one night

I found this a few years back at a salon in my city . I have horrible dry, rough cracked heels sometimes they get so deep they bleed . It hurts to walk this makes the pain go away in one night . I have not used longer than 3 days but I think I’m gonna use nightly to see if it helps keep the fissures at bay and smooths out my heals .

Hi Kristy
So glad to hear that it helps in one application. Yes, you can use it daily to help keep cracks from happening. In the winter, my cuticles become a mess if I don't use it at least 2-3 times a week. The shea butter in the formula should provide your skin with elasticity and keep your heels from splitting open. Let us know how you make out using it daily.
Joann

Works like magic

I have been buying this for years.
It’s amazing! I have very deep chronic cracks on my heels. Once in a awhile they open and bleed. Within two nights, sometimes one, they are healed!
Amazing! Lifetime customer here!
I have also recommended to family and friends who
Also swear by it!

Hi Tricia
Thank you for the awesome review and thank you for helping to spread the word! As a small business, we appreciate it very much. We don't have advertising budgets so it is loyal customers like you that help keep our business going.

The only one

Started using this products after my Mom found it at a trade show 5years ago. My son battles Juvenile Plantar Dermatosis & Eczema every winter. This Damage Control products is the only thing I can put on my sons feet that does not sting or irritate his deep cracks and peeling skin. It noticeably works!

Hi Kristin
Thank you so much for your wonderful review! We are so pleased to hear that it is helping your son!
Joann

Truly works!

I get majorly cracked heels and fingertips which I used to address with a steroid eczema cream. This product works even better than that. Truly 3 days and you’re done. Just amazing and has never failed.

Hi Anna
What a wonderful review. I am blessed to have you as a customer!
I am always happy to learn that our products are giving healing and relief.
Joann

Someone gave me some to try. Loved it, just ordered for me, my son, and my daughter

Hi Linda
Thank you so much for your review! Damage Control is my go to for dry cracked cuticles and feet. I hope your son and daughter like it to. Don't forget to remind them that 1/4 of a pea size is more than enough.
Joann
PS it works well on cracked lips too. Doesn't taste very good but it sure helps.

Excellent product

Cloud9 naturally works amazingly on cracks on my fingers which seems to be a result of our cold winter. Heals faster than anything else I’ve tried…..love it!

Hi Melanie
Thank you so much for your kind review. I am so often tempted to try adding new oils and butters that I have researched. Then I realize I shouldn't tamper with a good thing. It has worked for 25 years and works really well. The grass isn't always greener on the other side. LOL Thank you for loving our Damage Control! I am so glad it has helped.
Joann

Soft feet

Fantastic cream no rough spots! Feels like you just had a pedicure.

Hi Gabriella
Thank you so much for taking the time out to leave a review. We really appreciate it!
We have several spas in Canada that use it on their customers feet. Your review helps get the word out that Damage Control can help feet.
Joann

Lovely product. Works very well to heal cracked hands and feet!

I have very dry hands and feet in the winter. After one application the results are noticeable. Definitely recommend to anyone who struggles with dry skin.

Hi Stephanie
Thank you for your kind review. I appreciate it! I am a review reader before I purchase anything so your review means a lot to me.
I personally keep the Damage Control by my bed and put it on my cuticles before bed. it is the only thing that keeps them from cracking and bleeding all winter.
Joann

Give it five stars

Hi Darlene
Thank you so much for the five stars. I appreciate it!
Did you know you can also use Damage Control on dry lips? Doesn't taste very good but it does repair them pretty quickly.
Joann

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Damage Control

Damage Control

Not a fan of PayPal? Want an alternative?
Call Rena at 403-318-4745 (Mon–Fri)

She's easy to talk to, takes her time, no pressure and can set up alternative payment.

Cracked, splitting skin from gardening, dry air, or spring cleaning?